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Smart Bot AI

Smart AI Bot icon1.png

Smart Bot represents the next generation of customer service automation. With advanced natural language processing and deep learning capabilities, it provides human-like interactions while efficiently handling customer inquiries.​

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Acovy chabot.avif

Key Features

AI powered audio and text chat

Integration with CRM systems

Customizable responses

Multi-language support

Automated task execution(coming soon)

Real-time analytics

AI powered audio and text chat

See It In Action

Try Our Live Demo

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Benefits

Reduced response times

Lower operational costs

Increased customer satisfaction

Scalable customer supportwith CRM systems

Usage

For the B2B Segment (Companies, Partners, Integrators)

Ideal use cases:

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  • Helpdesk and internal IT assistance

  • Sales team support and inquiry handling

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✅ Proprietary AI model – no dependency on third-party platforms
✅ Seamless integration with existing systems
✅ Scalable deployment across the entire organization

For Retail and E-commerce

SmartBot AI Can Ingest & Understand:

  • Product catalogs (via CSV, API, or sitemap)

  • Pricing, discounts, and promotional rules

  • User manuals, sizing charts, technical specifications

  • Return and warranty policies

  • Help articles, FAQs, and blog content

  • Shipping zones, delivery times, and cutoff deadlines

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 Key Benefits for E-commerce:

  • 🔄 Automates repetitive inquiries and reduces pressure on support teams

  • 🛍️ Recommends products based on customer needs and preferences

  • 📦 Guides customers through ordering, tracking, returns, and more

  • 📈 Increases conversion rates through fast, personalized interactions

For Technical Companies and Industry

🛠️ Understands technical terminology
🔗 Can connect to company documentation, databases, or ticketing systems
⚙️ Deployable in helpdesk, service, or customer support environments

Key benefits for technical businesses:

  • Fast processing of requests without human intervention

  • 24/7 availability for customers and partners

  • Multi-language and multi-product support

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